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Partner Type: Value Added Reseller, Cloud Reseller
Partner Offerting Type: PureEngage Prem, PureConnect Prem, PureConnect Cloud Reseller, PureCloud Reseller
Region: North America
Country: United States
HQ Address: 3344 State Highway 149, Eagan, MN 55121, USA
Specialization: PureConnect - Inbound, PureConnect - Dialer, PureCloud,
Founded in 1993, ConvergeOne is a leading global IT service provider of collaboration and technology solutions for large and medium enterprises, with decades of experience assisting customers in transforming their digital infrastructure and realizing a return on investment. 9,200 enterprise and mid-market customers trust ConvergeOne with cybersecurity, customer experience, data center, enterprise networking, and unified communications solutions to achieve business outcomes. Our investments in cloud infrastructure and managed services provide transformational opportunities for customers to achieve financial and operational benefits with leading technologies.
ConvergeOne has partnerships with 300 global industry leaders, including Genesys, Cisco, IBM, Avaya, Microsoft, and NICE, to customize specific business outcomes. We deliver solutions with a full life-cycle approach, including strategy, design, and implementation with cloud, maintenance, managed and professional services.
As a Genesys Gold Partner, ConvergeOne delivers exceptional customer experiences with PureCloud, PureConnect, and PureEngage. ConvergeOne delivers, supports, and manages every Genesys platform on premise, in the cloud, or in hybrid configurations.
ConvergeOne at a Glance
• 9,200 diversified customers, including 61% of the Fortune 100, and 44% of the Fortune 500
• 300+ strategic partnerships with leading vendors, resulting in tailored, best-of-breed solutions for customers
• 2,700+ employees, with 1,700+ engineering resources carrying 6,000+ certifications
• Three state-of-the-art redundant Customer Success Centers (CSCs) staffed 24x7, 365 days a year • Recognized as a top IT solutions provider by manufacturers and industry organizations
• 79 locations, worldwide operations